Competing with Apple: what’s it like being Nokia?
Apple may have reinvented themselves as a phone company, but that doesn’t mean that Nokia can’t try to reinvent themselves too, so the question is this: what do they want to become?
The mobile universe is so ferociously turbulent at moment that it makes the preceding decade of upheavals look almost tranquil by comparison. This is a refreshingly frank insight from a Nokia insider.
Ron Adner is interviewing Mary McDowell, Executive Vice President and Chief Development Officer, Nokia
Mary is responsible for optimizing Nokia’s strategic capabilities and future growth potential, including key ecosystem relationships as part of Nokia’s commitment to open innovation and collaboration.
When anyone in as pivotal a position as this is prepared to use words like “painful” to describe Nokia’s experiences, you know it’s required watching
When anyone in as pivotal a position as this is prepared to use words like “painful” to describe Nokia’s experiences, you know it’s required watching
In these capacities she oversees Corporate Strategy, Nokia Research Center, Corporate Alliances and Business Development, and Mobile Financial Services, as well as Forum Nokia & Developer Community and Compatibility & Industry Collaboration.
She is also responsible for managing certain operational elements of the integrated company and in this role oversees Nokia IT.
Mary is a member of the Nokia Group Executive Board, a position held since 2004.
Tuck Business School have done two more interviews with her:
She is a frequent public speaker on topics including mobile and Internet industry convergence, open ecosystems, strategy leadership, and consumer centricity.
Mary joined Nokia in 2004 as Executive Vice President and General Manager of Enterprise Solutions, with responsibility for the development and go-to-market of Nokia’s range of enterprise products and solutions.
These included Nokia Eseries mobile devices, mobility software, as well as security and mobile connectivity solutions.
She was identified as of the 10 “Top Women in Wireless” in July 2008 by Fierce Wireless.
A 17-year veteran of HP-Compaq, Mary has a successful track record in building new business and is widely respected as an industry innovator.
Prior to joining Nokia, Mary served for five years as Senior Vice President and General Manager of Industry-Standard Servers at Hewlett Packard and Compaq, a multi-billion dollar business and the world’s largest server franchise.
In this role, Mary had worldwide P&L responsibility for HP’s ProLiant server business, which held the number one position in a highly competitive market for over a decade.
Previously she held a variety of senior management roles.
She joined Compaq as a systems engineer in 1986.
Mary holds a bachelor’s degree in computer science from the University of Illinois.
The interview is from a session called:
Mobile Money: Innovation Ecosystems and Strategy Panel
This session was held at an event called:
Mobile Strategy: Technology Entertainment and Innovation
Hosted by the Tuck School of Business at Dartmouth on the 13th of January 2010
This is part of a series called Tech @ Tuck
Which is in turn part of a series called:
The Britt Technology Impact Series (BTIS)
This is a program of MBA-facing initiatives including panels and conferences, Tech@Tuck events, industry speakers and academic seminars focused on a yearly theme, illuminating the impact of a technology on an in.
At the end of each year, the Center produces a multimedia overview summarizing learning from the various events and providing students with tangible perspectives on the relevant business and technology issues.
Since the launch of iPhone by Apple, Nokia has been looking for a phone that can compete with it. It is also being challenged by Samsung, HTC and LG.
Basically Nokia initially started its product as a telecom device while Apple’s was music and entertainment related. After launch of iPhone, Apple leaped into the realm of telecom that forced Nokia to extend towards entertainment.. But today’s world is even more complex.. Specially internet and social media is driving them towards convergence.
Well said about Samsung, HTC and LG but they are still far away from Symbian OS, which doesn’t make them platform independent!
They are still far away from downloadable mobile apps that can make convergence dream come true!
I would disagree that Samsung, HTC and LG are still far away from downloadable mobile apps.
They have revamped their lines with Google Inc.’s Android operating system. And android marker has tens of thousands of titles available.
http://www.android.com/market
Here is a list of Samsung, HTC, Lenovo and LG Android Phone List
http://www.androidphonethemes.com/2010-android-phone-list-htc-acer-lenovo-lg-motorola-phillips-samsung-sony-and-many-more/
Here is a link to future concept devices by Nokia.
http://www.nokia.com/environment/devices-and-services/devices-and-accessories/future-concepts
Nokia says, “our research and development and design teams are creating concepts that challenge conventional practises and spark new innovations. They make use of recycled and innovative eco materials to create concept devices that could perhaps one day be manufactured or inspire future product features.”
Looks promising!
Yes, that’s an example of their corporate social responsiblity towards environment.
Mary McDowell describing Nokia’s strengths over Apple being Hyperlocal, more languages in Nokia, operator billing to purchase apps etc but here I found something different!
Nokia is also on fronts of music-capable phones and an online music store.
http://mobileopportunity.blogspot.com/2007/09/war-between-nokia-and-apple.html
I just found this article that highlights the difference between the latest Nokia N8 and Apple iPhone 4
http://noknok.tv/2010/06/08/nokia-n8-vs-apple-iphone-4/
Another noticeable thing is, Nokia’s market share is higher outside US, while Apple is more US focused.
So Nokia should pay more attention to meet the needs of its global audience instead of focusing on competition with Apple.
The article below also endorses McDowell’s point of view regarding Nokia’s focus towards mobile banking and focusing on providing banking related services in unserved areas globally!
http://www.glgroup.com/News/Nokia-Best-Served-by-Focusing-on-Strengths-43573.html
“Nokia will be best served with focus on innovation in the mass market and for global audiences. The article cites several examples of payment innovation in global markets. This looks promising. The article also points out the global distribution network. This is also a great strength and can provide customer feedback where Apple does not have direct access.
Oh! I just missed the link to original article and referred to only an analysis to that article. Original article is
http://www.businessweek.com/globalbiz/content/aug2009/gb20090827_101916.htm?chan=technology_technology%20index%20page_consumer%20electronics&opattr=Nokia_Takes_Aim_at_Apple
Here is an article from Reuters giving the timeline of the legal battle between Nokia and Apple
http://www.reuters.com/article/idUSLDE6461W920100507
I just found this interesting article about Nokia’s latest move in an attempt to topple iPhone
http://www.businessweek.com/news/2010-05-11/nokia-goes-back-to-the-future-in-attempt-to-topple-iphone.html
Nokia has chosen Anssi Vanjoki, an outspoken executive who produced its last hit smartphone three years ago, to bring back the buzz.
“Vanjoki’s first answer to the iPhone was a line of music phones in August 2007. At the announcement, he said, “If there is something good in the world, we copy with pride.” Apple has since cited that comment in an ongoing U.S. legal battle between the companies over patents used in their smartphones, with each side accusing the other of stealing their technologies.”
Hope that this battle between two companies benefits consumers by offering them better products.